King Pie first implemented Ctrack system about a year ago, and according to Dirk Johannes, despatch coordinator, the company has not looked back since. King Pie opened its first franchise outlet in December 1993. Within a year, there were over 30 franchises and by the end of 2000 there were almost 300 King Pie franchises around the country.
Today, King Pie is, without doubt, the largest and most successful pie franchise in the world and is now also a member of the listed Mvelaphanda Group. This has afforded King Pie the necessary means to become an even bigger force within the fast food market.
The King Pie fleet in Gauteng comprises nine trucks, eight of which are fitted with the Ctrack system. With three new trucks on order, the relationship between the two companies is set to grow even further. "The best thing about the system is that it allows us to monitor driver behaviour: we now know where the drivers are at any given time. Each driver is responsible for his own vehicle, and there is no interchanging between drivers. This means that Ctrack allows us to establish and study the behavioural and driving patterns of each of our drivers," says Johannes. The drivers are just as pleased with the system, and despite the "big brother" aspect of the online tracking capabilities, Ctrack also affords them peace of mind when travelling through hot spots. According to Beverley Bentley, personnel officer, King Pie, the system was originally implemented because of its great value compared to the competition. Additionally, since receiving extensive training from Ctrack, the system's vast benefits are fast becoming evident.
"Now that we know the real capabilities of the Ctrack system, we are putting systems in place to utilise it to the full extent of its potential," says Bentley, who believes that these elements will help streamline King Pie's future operations. She goes on to say that Ctrack has always been most helpful and patient, and the company has always availed itself to offer advice and answer questions. In addition to this, Ctrack constantly follows up with King Pie either by email, telephone, or the occasional unexpected site visit.
Johannes and Bentley conclude by agreeing: "Even though this is a new relationship, we see a great future in it, and if the current system is anything to go by, an upgrade will be on the cards in the near future."
King Pie first implemented Ctrack system about a year ago, and according to Dirk Johannes, despatch coordinator, the company has not looked back since. King Pie opened its first franchise outlet in December 1993. Within a year, there were over 30 franchises and by the end of 2000 there were almost 300 King Pie franchises around the country.
Today, King Pie is, without doubt, the largest and most successful pie franchise in the world and is now also a member of the listed Mvelaphanda Group. This has afforded King Pie the necessary means to become an even bigger force within the fast food market.
The King Pie fleet in Gauteng comprises nine trucks, eight of which are fitted with the Ctrack system. With three new trucks on order, the relationship between the two companies is set to grow even further. "The best thing about the system is that it allows us to monitor driver behaviour: we now know where the drivers are at any given time. Each driver is responsible for his own vehicle, and there is no interchanging between drivers. This means that Ctrack allows us to establish and study the behavioural and driving patterns of each of our drivers," says Johannes. The drivers are just as pleased with the system, and despite the "big brother" aspect of the online tracking capabilities, Ctrack also affords them peace of mind when travelling through hot spots. According to Beverley Bentley, personnel officer, King Pie, the system was originally implemented because of its great value compared to the competition. Additionally, since receiving extensive training from Ctrack, the system's vast benefits are fast becoming evident.
"Now that we know the real capabilities of the Ctrack system, we are putting systems in place to utilise it to the full extent of its potential," says Bentley, who believes that these elements will help streamline King Pie's future operations. She goes on to say that Ctrack has always been most helpful and patient, and the company has always availed itself to offer advice and answer questions. In addition to this, Ctrack constantly follows up with King Pie either by email, telephone, or the occasional unexpected site visit.
Johannes and Bentley conclude by agreeing: "Even though this is a new relationship, we see a great future in it, and if the current system is anything to go by, an upgrade will be on the cards in the near future."